Facebook and Instagram services suffer widespread outages
The Facebook “family” of apps was suffering issues, the company confirmedSeveral of Facebook’s products are suffering partial outages, affecting users globally.
Facebook’s main product, its Messenger service, image-sharing site Instagram and messaging app WhatsApp have all been disrupted.
The cause of the interruption is not yet known, or is yet to be made public.
“We’re aware that some people are currently having trouble accessing the Facebook family of apps,” the company said in a statement.
“We’re working to resolve the issue as soon as possible.”
The company said the outages were not a result of a Distributed Denial of Service attack, known as DDoS – a type of cyber-attack that involves flooding a target service with extremely high volumes of traffic.
While Facebook’s main service appeared to load, users reported not being able to post.
Those on Instagram were not able to refresh feeds or post new material. Facebook Messenger’s desktop version did not load – but the mobile app appeared to allow the sending of some messages, but users reported glitches with other kinds of content, such as images. WhatsApp, Facebook’s other messaging app, had similar problems.
A third-party outage map suggested the problem was global – DownDetector monitors posts on other social networks for users mentioning a loss of service elsewhere.
Estimates suggest the issue began around 1600 GMT.
The issue also affected Facebook Workplace, the companies service for businesses to communicate internally.
Buenos Aires-based designer Rebecca Brooker told the BBC the interruption was having a significant impact on their work.
“Facebook for personal use is fine – but what happens when we rely on large companies such as this to provide business services?” she said.
“I’m trying to communicate with my team in New York. Facebook Workplace is our only channel for [communication] with the exception of email.”
The outage is occurring against a political backdrop of legislators in the US and beyond considering whether large technology firms – not just Facebook – should be broken up.
Elizabeth Warren, who is hoping to be the Democratic candidate in the next US presidential election, told the New York Times : “We need to stop this generation of big tech companies from throwing around their political power to shape the rules in their favour and throwing around their economic power to snuff out or buy up every potential competitor.”
On Wednesday’s issue, Ms Brooker added on Twitter : “Look at what happens when we let one company control everything.
“I figured this could happen eventually but it’s extremely crippling to be part of this monopoly.”
What’s the reaction been?
While Facebook and Instagram have been down, many have turned to Twitter to make jokes about the outage.
The hashtags #FacebookDown and #InstagramDown have been used more than 150,000 times so far.
Some Twitter users who work in “Facebook-centric” jobs, expressed their panic and distress at being unable to use the platform.
Many shared jokes about the social media outage leading to the collapse of society, as “nobody remembers how to reach loved ones or eat food without posting updates”.
Others have shared a version of the ‘distracted boyfriend’ meme , referencing people turning to Twitter in their hour of need.
Some users reflected on how the outage had exposed their reliance on the social media networks.
Poking fun at the popularity of cat content on social media, one user shared their concern for all the cats unable to upload videos.
Some joked that the lack of access to Facebook would deprive them of validation.